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Cluster Reply has specialized in Microsoft-Technologies and –applications. As “Microsoft Gold Certified Partner” Cluster Reply helps its customers since 1996, to take advantage of Microsoft’s cutting edge technology. Cluster Reply is leading on Microsoft ERP (AX and NAV), Business Intelligence, CRM, Collaboration and Mobility.
WE ARE YOUR SPECIALIST FOR MICROSOFT TECHNOLOGIES AND APPLICATIONS. OUR SERVICES ARE BASED ON THESE FIVE PILLARS:
Microsoft Dynamics ERP
Cluster Reply implements ERP projects both on AX and NAV starting from 2003 leading markets like Retail, Food, Manufacturing (electric area). Services start from project and cover also operation with a dedicated team that supports our customer with application management.
Microsoft Dynamics CRM
Cluster Reply implements CRM processes for companies — with a 360° customer view. We can integrate all processes relevant to CRM: from marketing and campaign management to customer care, sales, leads, opportunity and activity management, all the way to order processing, customer analytics, territory management, incentive and commissioning, service, document management and service desk.
Microsoft Business Intelligence (BI)
We will help you use the potential of Microsoft BI for the areas of controlling, reporting, dashboards, data warehousing, social/mobile/operational BI and self-service BI including integration of Panorama (Social BI functionalities) and Tagetik (Performance Management).
Use Microsoft for effective collaboration both nationally and internationally, in scattered groups or onsite. We develop the architecture and implement collaboration platforms for you: SharePoint enterprise portals, Enterprise Social Networking integrating the solution TamTamy for SharePoint as well as Unified Communication and Messaging with Exchange, Lync/Skype.
Based on Microsoft’s Mobile Platform, Cluster Reply develops Business Apps, which makes relevant data and applications available everytime, independent of the mobile device. Intelligent shop- or company websites as Mobile App are an additional service offered.